Learning Center / Trade protection & payments

How escrow protects both sides

4 min read

When a buyer places a protected order, their payment is held in escrow and released to you only when the delivery terms are met. This applies to protected orders only — it does not apply to Net 30 orders, where no payment is held.

Note: payments are currently simulated while real payment providers are connected — the full escrow flow, balances, and release logic work end to end in demo mode.

• Stock decrements at payment, not at inquiry — your inventory stays accurate.
• Per-shipment QC inspections can be attached to an order before release.
• The "Guaranteed" instant-buy lane marks listings eligible for the fastest protection path.