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Policies & rules

The standards that keep TwoDock trustworthy for buyers and suppliers.

Listing standards

Listings must describe the actual product on offer: accurate titles, real photos or AI-generated images that faithfully represent the product, honest specifications, and clear minimum order quantities and lead times. Bait pricing, keyword stuffing and duplicate listings are not allowed.

Prohibited goods

Weapons, hazardous chemicals, counterfeit goods, sanctioned items and anything illegal in the buyer's or supplier's country may not be listed. Suppliers are responsible for export licences, certifications and compliance for the markets they serve.

Buyer & supplier conduct

Negotiate in good faith: quotations are binding once accepted, and accepted orders must be honoured. Do not move conversations off-platform to evade protection, do not post fake reviews, and do not misuse the dispute system. Violations can lead to listing removal or account suspension.